Shipping & Delivery

Fast, reliable, and hassle-free — that’s how we like it. Here’s what you need to know:

Orders are typically processed within 1–2 business days.
Standard delivery time is 2–5 business days after dispatch, depending on your location.
Rural or remote addresses may experience slightly longer delivery times.

We aim to deliver your orders promptly and securely. Please note that the estimated delivery times are working days and do not include weekends or public holidays.

Tracking Your Order

Once your order is shipped, you’ll receive a tracking number so you can follow your hat every step of the way.

Shipping Address

Please make sure your shipping address is correct at checkout. We cannot be held responsible for delays or lost packages due to incorrect addresses.

If your order is returned to us due to an incorrect address or failed delivery attempt, we may charge a re-delivery fee.

Questions?

We’ve got your back. If you have any issues or questions about your order, feel free to contact our customer service at info@thatsocap.co.nz for any shipping-related inquiries or assistance.